RINOXAR SUPPORT

Contact us

We're here to help you.

Do you have questions about our products or services? Our team is ready to provide fast, clear, and professional support.

Quick replyWithin one business day

Dedicated supportAlways by your side

Effective solutionsFor all your needs

Guaranteed satisfactionYour trust is our priority

CONTACTS AND SUPPORT

Our contact details

Choose your preferred channel to get in touch with us.

Email

Write to us with any requests or questions.

rinoxar.assistance@gmail.com Response within one business day

Contact form

Describe what you need and include all the relevant details.

Submit a request We will reply to you by email.

Online support

For immediate assistance, use the “Support” button.

Available on the website Monday–Friday, 9:30–18:30

Address

RGS EUROPE SRLS
Via Filippo Cesare Annesi 16
00169 Roma RM, Italia

Open in Google Maps Operating office in Italy

WRITE TO US

Send us a message

QUICK ANSWERS

Frequently asked questions

Find answers to the most common questions right away.

What are the shipping times?+

For orders within Italy, orders are processed the same day, and shipping takes about 2 days from dispatch. Prices include taxes. Shipping is free on orders of €69 or more.

How can I return a product?+

You can request a return within 30 days of delivery. Contact us with your order number to receive instructions.

Are the products covered by a warranty?+

Rinoxar products include a 24-month commercial warranty, without limiting statutory rights.

Can I request technical support?+

Yes. Select “Technical support” in the form and describe the product and the problem you encountered.

How can I request a replacement part?+

Select “Spare Parts” on the form and provide the model, the required component, and the order number, if available.

I didn't find the answer I was looking for.+